亚马逊封号后多久可恢复(亚马逊买家为什么会被封号)
本文目录
为什么这么倒霉,才运营不久的亚马逊店铺就被封
第一种:产品不符合亚马逊相关规定导致的店铺被封可以关注下【学买卖卖家知识社区】
第二种:产品与描述的问题导致的店铺被封
第三种:单账号和关联账号限制导致的店铺被封
第四种:亚马逊绩效指标差导致的封店
第五种:销售假货导致的店铺被封
第六种:侵犯知识产权导致的店铺被封
第七种:KYC审核不过关导致的店铺被封
第八种:刷单、刷评论、刷爆款导致的店铺被封
亚马逊店铺被封原因不尽相同,运营者如何正确处理
亚马逊的库存清理是指将滞销或长时间未销售的商品从仓库中移除的过程。通常情况下,一旦你启动了库存清理请求,亚马逊会按照其政策进行处理,这意味着清理的过程是不可逆转的。
在提交库存清理请求之前,建议你考虑以下因素:
仔细评估库存状况:确保你已经仔细评估了库存商品的销售潜力和未来价值。如果你认为某些商品可能在将来有销售机会,最好不要进行库存清理。有电商问题到:学买卖电商知识社区
了解亚马逊的库存清理政策:在启动库存清理之前,详细了解亚马逊的库存清理政策和费用,确保你知晓相关的规定和要求。
考虑其他选项:如果你不确定是否要清理库存,你可以考虑其他选项,例如降价促销、广告推广、重新上架到其他销售平台等,以提高销售和减少库存。
如果你已经提交了库存清理请求,一般来说是无法取消的。因此,在发起清理请求之前,请仔细考虑和评估,确保你的决策符合你的业务需要和长期战略。
如果你有特殊情况或紧急情况,可以尝试联系亚马逊的卖家支持团队,解释你的情况并请求他们的协助。然而,亚马逊是否会允许取消库存清理请求取决于他们的判断和政策,不能保证一定会成功取消。因此,及早在发起库存清理之前,进行充分的考虑和决策是很重要的。
亚马逊卖家账户欺诈封号,该如何处理
1.因收到投诉卖假货账号被冻结,申诉模板1
DearAmazonTeam,
Ithasbeenbroughttoourattentionthatoursellingaccounthasbeensuspendedduetoclaimsthatwehavelistedinauthenticitems.
Thisisveryalarmingtousandweimmediatelyinvestigatedtheclaims.Whatwedeterminedisthatwewereactuallynotsellingcounterfeititems,butwedidn’thavethepermissiontorepresentandselltheseitemsasnew.
WewereabletodetermineourmistakebyresearchingthePoliciesandAgreementsofAmazonandquestioningfellowsellersonAmazonsellerforums.Wecertainlydidnotintendtoinfringeuponontheintellectualrightsofothers.TheASINlistedwasanitemthatwepurchasedatfullretailprice.
Weonlyhadoneofthisitemandwehadnointentionofmisrepresentingthiscompany.Wehaverealizedthatwehaveseveralotheritemsthatviolatethispolicyinourinventoryandweneedtoaddressthisimmediately.
Hereisourplanofactiontoavoidfutureproblems
-First,wewillthoroughlyreviewallAmazonPoliciesandAgreements-nextwearegoingtoexamineeveryitemwehavelistedandmakesurewehavethepropercredentialstoselltheseitemsasnewonAmazon.
-anyitemsthatwedonothaveinvoicesforwillbechangedtoandsoldinusedconditionorthroughothersellingchannels
-Finally,weputmeasuresintoplacetoconstantlymonitornewlylistedinventorybymepersonallytoavoidinfringementonothers'propertyrights.
Pleaseknowthatthesepolicyviolationswerenotintentionalandwedoapologizetoanypartiesthatweinfringedupon.WehavebeenhappilysellingonAmazonfornearly2yearsandaftersomeinitialstart-upbumps,wehavebeenabletokeepgreatmetricsandprovidegreatproductstomanyhappycustomers.IhopeyourealizethatwearesincereinourintentionsandhopetobesellingonAmazonagainsoon.Thankyouforyourconsideration.
BestRegards
xxxx
2.因收到投诉卖假货账号被冻结,申诉模板2
DearAmazonsellersupport,
Thankyouforyourconcernaboutouraccount.
Wereceivedanotificationtodaythatoursellingprivilegehasbeenremovedcausewesoldcounterfeitproducts.
Weimmediatelycheckthelistings.
Firstlyweareverysorryaboutourignorance,wearenewtoAmazonselling,wearelackingoftherulesandpolicieswhensellingonyourplatform.
Secondly,astheitemsofAmazonsellerperformancestated,wedidnotknowthisproductiswithitsownbrand,tothispointweacknowledgeitisourfault.
Wehadremovedthelistingsandpromisewewon'tsellitagainonAmazonifwedonotgetthewarrant.
Wouldyoupleaseconsidertheaccountsellerratingandcustomersfeedbacktous?Weprovidedcustomersbothgoodproductsandcustomerservice.Wenevergotaclaimornegativefeedback.
HopeAmazoncanlookthroughtoit.
Ifyoucangiveusachance,wewilldoasfollows:
1.Absolutely,wewillseethroughallthepoliciesandrulesaboutsellingonyourplatform.
2.Wewillcheckthelistingsinouraccounttoseeiftherehavesomewhichdonotmeetyourrequirements,ifitdoes,wewillfixitimmediately.
3.Wewillcheckalltheproductswe'vebeensold,anycomplaintsorproductissueswewillsolvetheminaproperwaywithin12hinfavorofthecustomer'sright.
4.Ifanysellingquestions,wewillconsultAmazonforhelp.
Sincerely,wewritethis.WewilltryourbesttoprovideoursalesonAmazon.
WebelieveAmazonwillgivethisissueseriousconsideration,andtous,thereisahope,anewchanceforus!
Lookforwardtoreceivingyourreply.Bestregards店铺名
3.因收到投诉卖假货账号被冻结,申诉模板3
DearSellerPerformanceTeam,
Firstofall,wesincerelyapologiesfornotbeingabletofollowamazon'spolicies.Weaccept,solelyweareresponsibleforsellinginauthenticproductsonamazon.
BeingaselleronAmazonitisourresponsibilitytoprovidethebestproductsandservicestoourvaluablecustomers.
Weareresponsibleforthecomplaints.Weacceptthattheseissuesariseduetocompetitivebehaviorwithothersellers.Butintentionallywedonotwanttoprovideanyinauthenticproductstoourcustomers.
Asyoucancheckwearesellinghundredsofproducts,butwementionedgenericproductsinalllistings.Buttheseproductsgotlistedduetomistakeandunintentionally.Wereallydoapologiesforthisandweavoidthesetypesofmistakesinthefuture.
-Descriptionoftheissuesthatcausedthecomplaints.
Weprocuredproductsfrominauthenticsupplierswithoutproperinvoiceanditcreatesissueswithourvaluablecustomer.
Thenfoundtheproductisinauthenticallymanufacturedandpackedinthesamepackingasliketheoriginalone.
Toavoidsuchtypesofthingsinthefutureweremovedthesetypesofsuppliersfromourproductprocurementsupplierslist.Wewillneverdealwiththistypeofsupplierinthefuture.
-Thefollowingstepshasbeentakenimmediatelytoavoidsimilarcomplaintsinthefuture.
Firstofall,wedeletedlistingsoftheseproductsforeveranddestroyedallproductsinourinventoryrelatedtocomplaints.
Weremovedthesetypesofsupplierswhosellinginauthenticproductsorsellingbrandedproductswithouttheauthorizationcertificateofthebrandownerfromourproductprocurementsupplierslist.
Inthefuture,wewillcheckthebrandauthorizationcertificatebeforeprocuringanybrandedproductfromanysupplier.
Wewillprocureproductsonlyfromauthorizedsuppliersandcross-checkwithbrandownersregardingsuppliersbeforetheprocurementofanybrandedproducts.
Theabovestepswillhelpusinpreventingsuchtypesofcomplaintsinthefuture.
-Descriptionofhowwewillhandlewithcurrentsituationorcustomerwhoreceivedinauthenticproducts.
Fornow,wewillrefundthecompleteamountofcustomerswithoutaskingproductsreturn.BecauseweknowthatAmazonisacustomer-centriccompanyandbeingapartofAmazonwealsoliketosiphoncustomer-centricattitudetomakethecustomerexperiencebetter.
So,wedecidedtorefundthecompleteamountofcustomers,withoutengagingcustomersinthereturningprocess.
-Howwefocusonthetypesofcomplaintsandhowwewillpreventthen.
Inthefuturewewilltakeeverysinglenegativefeedbackseriouslyandappoint2employeestodealwithnegativefeedbackorcomplaintandresolveinappropriatemanner.
Wewillalsoaskproductqualityfeedbackaftercompletionofasingleorder.Thisstepwillhelpustomaintainthebestqualityeverytimeashelpustoserveothercustomersbetter.
WewillperformaweeklyreviewofalllistingsbythehelpofAmazonlistingexperts
Wehopetheabovestepsaresufficienttoprovidethebestservicestoourvaluablecustomers.
SupplierDetails
ShopName:XXXXXX
OwnerName:xxxxxxx
ContactNumber:xxxxxxx
ShopAddress:xxxxxxxx
BuyerDetails
BuyerName:XXXXXX
CompanyName:XXXXXXX
ContactNumber:XXXXXXX
Address:XXXXXXXXXX
ProductName:XXXXXXX
Qty:xxxxxxxxx
Ourteamisstillworkingonfuturesellingandtryingtomakethisplanactionmoreeffectivetoavoidsuchkindofissuesinthefuture.
WethankstoAmazontheyhelpedustogiveachancetoimproveourselvesandimproveourproductquality.
Wehopewewillgetanotherchancetoproveourselves.Kindlyreinstateouraccountwewillgratefultoyou.
Regards,
XXXXX
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