电商平台春节放假通知怎么写？电商平台模板何处寻？

春节放假前外贸人的准备工作

在外贸领域，春节放假前有一系列重要的事项需要外贸人妥善处理。尤其是要为年后的订单做好充足准备，其中关键的一步便是给正在合作的客户发送邮件，告知公司的放假安排。

尽管许多国外客户对春节放假有所知晓，但他们往往并不确切了解我们具体的放假时长。而在春节期间，倘若客户有采购计划，提前告知其进度能更好地实现年前与年后工作的有效衔接。对于正在跟进的客户，我们务必在放假前向其清晰传达合作进度，使客户能有充分的心理准备，尤其要明确告知客户我们的应急联络方式，如此一来，若假期出现突发状况，客户能随时与我们取得联系。

以下为大家精心整理了一些实用的邮件模板：

模板一：通知放假时间

Dear XXX:

We would like to take this opportunity to express our sincere gratitude for your consistent and kind support throughout this period.

Kindly note that our company will be closed from XXX to XXX in observance of the renowned Chinese traditional festival, Spring Festival.

Any orders will be accepted, but they will not be processed until XXX, the first business day after the Spring Festival. We sincerely apologize for any inconvenience this may cause.

Thanks & Best regards，

XXX

Company Name

Tel: +86-XXXXXX

模板二：建议提前下单

Dear XXX,

Please be aware that we will commence our holiday for Chinese New Year from XXX to XXX. We strongly suggest that you place orders in advance, and we can accordingly arrange for the pre-production process.

Should you have any inquiries during this period, please feel free to contact our sales representative. We apologize for any inconvenience you may encounter!

Best regards,

XXX

Company Name

Tel: +86-XXXXXXX

模板三：引导尽快下单

Dear XXX,

We are pleased to inform you that our Chinese New Year holiday commences from XXX to XXX. All the orders placed after XXX will be processed after we return from the holiday.

Consequently, our office and warehouse will be closed during the aforementioned period.

If you anticipate any orders in the near future and/or require any assistance.

Please feel free to contact us prior to our extended holiday so that we can make arrangements for you in advance.

Wishing you and your family a Happy New Year!

Thanks & Best regards,

XXX

Company Name

Tel: +86-XXXXXXX

模板四：提醒耐心等待包裹处理

Dear valued customer,

In light of the approaching Chinese New Year,

I kindly wish to remind you that the processing of packages may be delayed during this time. Due to the New Year\'s holiday, the volume of shipping packages is significantly increasing, while the post office and customs will also be on holiday during this period, which directly impacts the handling time.

We truly appreciate your understanding and patience. You are also welcome to reach out to us for more solutions.

Yours Sincerely,

XXX

Company Name

Tel: +86-XXXXXXX

模板五：催老客户在放假前付款

Dear XXX,

Thank you for being our valued customer. We are deeply grateful for your continued patronage and always cherish loyal customers like you.

As you know, the goods are ready for shipment, and we are concerned about the freight rates potentially increasing as the Chinese New Year approaches. Please expedite the payment so that we can proceed.

Yours Sincerely,

XXX

Company Name

Tel: +86-XXXXXXX

自动回复设置

Some new customers may not be familiar with the Spring Festival holiday duration. When they send inquiries or other emails, not providing any response can lead to a poor customer experience. Therefore, foreign trade practitioners can configure a special automatic reply in their email boxes.

1. Your mail is well received. Our CNY Holidays last from XXX to XXX. I will get back to you once I return to work. For any urgent matters, please text me on WeChat, WhatsApp or simply call me.

2. Please be informed that our office will be closed from XXX to XXX for the Chinese New Year Holiday. The business will resume from XXX. If you have any urgent support issues during the holidays, please contact me at WhatsApp. Thanks for your kind understanding.

The above templates can serve as valuable references for everyone.