无法提供客户所需产品时给客户发邮件模板案例
本文目录
请问给客户发邮件是正文怎么写有没有模板
开头（标题）言简意赅地说清邮件来意。
1.在邮件的开头明确邮件对应的任务所属人
2.描述清楚自己的需求或要求
3.明确需求的期限。避免使用模糊的字眼，如“尽快”使用清晰的表达，如“x月x日之前”
4.说明该需求对于对方的重要性
5.如果邮件内容涉及指示，需要在邮件中给出具体、明确的操作步骤指示。
6.礼貌结束语（祝：商祺！）
7.落款及发件人的电子名片。
原创干货| 展会上,收到客户名片后该如何跟进含邮件模板
相信每个业务员在展会结束后都会收到一叠厚厚的各式各样的名片。根据你手中的名片和你的备忘录将客户分成三类：意向明确的，意向不明的，意向明显不大的。下面我们谈谈如何跟进这三类客户。
我是目录
如何跟进意向明确的客户？
如何跟进意向不明的客户？
如何跟进意向明显不大的客户？
无论是这三类中的哪一类，我们都要先打开他们的网站看看，客户的公司规模，经营范围，主营产品，所在位置等等，便于日后找到更多的话题。下面我们详细介绍一下针对不同类型的客户应该如何跟进。
如何跟进意向明确的客户？
表现：愿意坐下来详谈的，当场问了很多关于产品、价格、付款方式和交期等细节，但是却没有现场下单。
对策：在展会结束的当天回酒店后马上写邮件，发送正式的报价单以及在现场的备忘录以PDF的形式一并发送，如果客户在现场已经合过影，那么一定也要发过去。询问客户的意下如何？是否方便在入驻酒店附近面谈？
Dear XXX,
Hope you are doing well.
This is Eileen from XXX. Glad to meet you at XXX Fair and have a further discussion during our booth.
Attached our best offer for XXX.（正式报价单及详细产品图片）
And also attached our photo at our booth, I will appreciate it. Thank you.
We’re waiting for your feedback.
Eileen
如何跟进意向不明的客户？
表现：在展会上停留了一段时间，看了产品，问了价格，但是却没有进行下一步洽谈。
我们首先分析一下原因：
对价格没有不满意？
客户想货比三家？
对策：也是在当天回酒店后发送正式报价单，顺便了解客户的想法（是不是和竞争对手成交了？你们的产品或报价是否没令他满意？）知道了他的想法后如何拿下？如果是价格，能否可以申请到更优惠的价格？告知客户公司特意为展会客户开出了优惠价格，如果有意向，还可以邀请客户来工厂考察。
Dear XXX,
Hope you are doing well.
This is Eileen from XXX. Glad to meet you at XXX Fair and have a discussion during our booth.
Attached our best offer for XXX based on MOQ.（正式报价单及详细产品图片）
I have noticed that you don’t have intention for further discussion when we are talking the details, so please let me know the reason. Is that the lead time, price or any other questions? Then we will see if there is any solutions.
Eileen
如何跟进意向明显不大的客户？
表现：在展厅绕了一圈，但意向明显不大的客户。
对策：对于此类客户，只能发开发信了。定期更新产品目录。
看到这里，相信大家对展会以及如何参加展会有了大致的了解了。我们来总结一下展会的几点注意事项：
1.展前要确定目标。作为老板，参展的目的是什么？是为了寻找新的市场和新的客户？还是为了推销新产品？对于业务员来说，在这次展会上准备开发几个客户？着重开发哪个市场的？确定好目标，相信你会更有动力；
2.展前要仔细地研究销售市场。产品适合哪个市场？该市场的表现力如何？该市场上最大的竞争对手有哪些？该市场容量是多大？等等都要调查清楚；
3.了解展会的全部具体要求。清楚知道展出时间、展位地点、洗手间在哪里？餐厅在哪里？附近有没有咖啡馆？这些都要尽量牢记；
4.收到客户的名片后要先分类，有明确购买意向的客户要及时发送正式报价单；意向不大但还有戏的客户先发正式报价，再回公司调查背景之后继续跟进；对于明显没有意向的客户按正常跟进就好；
5.做好实时更新，定期发布，注意质，不要盲目以量取胜。
这个月一定会很忙的，大家在忙碌的同时也要注意身体。我们下期再见啦！
跟踪外贸客户邮件模板送给你
外贸业务员开发客户的过程中一定会遇到客户有一阵子不回复的情况，可能是出差了也可能是忙于手头要紧的事情先处理，说不定是对你的报价或者产品质量有一些想法又不说，等着你主动找他说，诸如此类的情况有很多。那么我们如何写邮件跟进客户的想法呢，看看下面的一些跟踪外贸客户邮件模板吧。
一．打探客户对报价的看法，先问问是否收到了邮件，然后说收到回信后会尽量然客户满意，让客户舒服了，合作就可以谈下去了。Dear Mr.MarkHope everything goes well with you！ Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven’t received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you and your company. Bestregards
二．追问客户的评价，求回复，言辞恳切，客户看了不会不回复。Dear Mr. How are you recently? Several days no news from you have you got my enquiry for xx products? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards.
三．再发一次报价单，目的是保证客户收到并且过目报价，如果客户是对价格有想法不回复你，现在也不得不回复一下了。Hello, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Bestwishes
四：利用报价有效期给客户压力，催促早点回复，这也是一种合理且有效的办法。Hello, Hope everything goes well! It’s Judy. We are in receipt of your inquiry dated on xxx and quote you as follow: XXX. Pls kindly check whether price is workable? Becasue price will be invalid on xxx. Wish we will promote business. Bestregards.
五：问询客户对所询价产品的意见，附上产品目录表Good day! My friends, Judy again. My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience? Enclosed is the E-catalog of xxx products, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks… I am of service at any time! BR
六：期待客户在目录表中发现适合他们市场的产品，帮助客户就是帮助自己。Hello,my friends, Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want. If you want to estimate the products show, yes, sample can be sent for your reference! We hope can establish a good business relationship with you in the near future. Bestregards
七：时不时的问下是否有新的询盘或者订单。这么问很直接，老外喜欢直接了当的。Dear xx I hope you are doing good. Have you got any new orders? pls keep me posted if yes, i will send you our updated price for your review. Best regards.
八：对于较大的意向客户我们也可以主动提出提供免费样品，当然了样品货值不能太高的那种。 Dear xxx, Free sample can be sent for your.reference if you need. How’s your opinion? As our serveral communication, Ihope that we can build a cooperation between us. Waiting for your reply. Best wishes
九：邮件可能被客户当做广告给忽略了，所以就再问一遍，注意别太频繁这么问会让人反感。Dearxxx, I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you. Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t have any interest Bestregards
十：新产品上市，照片要发过去，帮客户分析市场卖点。Dearxxx Good morning! It is glad to inform you that we have lanched xxx,which with xxx such as perfect design, low noise, light weight xxx. Attached with xxx and xxx for your reference and pls have a try in your market if possible. Bestregards. xxxx
十一：告知客户价格表有了调整，看他们的意见。Dearxxx, How are you? Long time no contact and hope everything goes weill with you. Our products and quotation had updated.Would u pls check our new quotation with new items in attachments?If have any questions,pls contact me freely. Bestregards.
十二：主动问询看能不能转换订单Hello,xxx, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price as per your request. By the way, how about your order(or business) with item***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin
以下是节日等参考邮件： 1.客户过节，送祝福Dearxxxx Happy xxx and we wish you, your family, company enjoy your holidays. As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements. May god bless you and have a nice day.
2.新年给客户发送一封关心的信，提醒客户注意休息，身体健康Deerxxx, Goodday! Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant in your life. Bestregards
3.如果我方过节的话DearXXXXSorry for re-troubling you. pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited. Thank you in advance. Bestregards.转载请注明：崔德博客»跟踪外贸客户邮件模板送给你
热门问答
