系统又出事了?
话说这2天,大家都在看某宝的年度账单,总结年度关键词。
我特么哪来的那么多钱?
一边是马云爸爸的生意越做越大,一边是姐夫的系统频出问题!
该卖家称:自己设置的新订单的促销前后不一样,明明设置了买2减8%的促销,却发现整个订单都打了8%的折扣。
后来问了客服,客服回复说:设置没有问题,促销系统有时候不同稳定,应该是系统问题。
好坑啊~美国站的后台系统老是做小白鼠测试一些新功能什么的,问题也比其他站点多。
额~
没办法,只能当小白鼠做实验了。
近期有小伙伴反应,自己欧洲站英国站点账号的销售权限疑似检测到公众人物而暂停了,其他四个站点也被冻结了账号,这大家应该第一次听说吧!
还好亚马逊做事靠谱,给卖家回了一封邮件,要求提供资料进行认证:
附上邮件 ☟
(向上滑动查看内容)
Hello,
We recently contacted you to ask if {人名} is or was a politically exposed person. Because you have not provided this information, we are currently unable to complete our review. As a result, you cannot sell on Amazon’s European marketplaces. If you have any open orders, please ship them.
To help us complete our review, we need {人名} to reply and confirm if they are or have been a politically exposed person. This includes association or relation with someone who is or was a politically exposed person, such as a spouse, child, or business partner.
Please format the reply as a full sentence, as shown in the example below:
“I, [NAME OF THE RELEVANT INDIVIDUAL], confirm that I am not, nor have I ever been, a politically exposed person or have been associated/related with someone who is or was.
[Full Name]”
For your reference, a politically exposed person is a person entrusted with prominent public/political functions, such as:
Heads of state, government and cabinet ministers;
Influential functionaries in nationalized industries and government administration;
• Senior judges;
• Senior party functionaries;
• Senior and/or influential officials, functionaries and military leaders and people with similar functions in international or supranational organizations;
• Members of ruling royal families;
• Senior and/or influential representatives of religious organizations.
If you have any questions, you can contact us at any time (https://sellercentral-europe.ama ... ct-amazon-form.html).
The Amazon Payments Team
卖家表示,经过提交认证资料,第二天收到邮件说销售权限已恢复。
小编认为,遇到此种奇葩事请,还需要卖家静下心来,按照亚马逊的要求提供资料,解决问题指时可待!
昨天不少卖家反应,自己添加商品后台不显示,并且上传辅图要么不成功,要么成功了显示不了。
经过询问客服,客服表示这是系统问题,只能耐心等待。
姐夫,我只想好好卖货,能不能消停消停啊,新的一年刚刚开始,你就开始吓我了。我表示好绝望啊!
说在后头:最近系统问题又开始频现,如果你遇到了一些页面显示问题,先不要着急。听听客服怎么说,很大程度上都可能是系统问题啊,等等就好。