速卖通怎样发催付款信息,有些什么技巧
速卖通买家拍下不付款怎么办?
在运营速卖通店铺时,有时会遇到消费者拍下订单后却一直不付款的情况。那么,卖家要怎样发催付款信息呢?有哪些技巧呢?
如何发催付款信息?
1. Dear,I give you a discount about this order,hope you will like it. And as soon as you make a payment,I will send it ASAP. Please don\'t worry. If you have any problem about this product or others,I am pleasure to help you to solve with that.2. Dear friends,Thank you for your order. But it seems that the order had not still pay it. If there is anything I can help you,such as price,size,color etc. Please feel free to contact me. In terms of payment is confirmed after,We will deal with the order and shipment public as soon as possible. Thank you!3. Dear Friends,We are so honored to be your supplier. In order to establishing our first cooperation,we will offer a 5% off on this order. Discounts already made,what you need to do is just pay for it directly. Thank you and best regards.
催付款有哪些技巧?
1. 对于阅读加购但未下单的访客,卖家无法通过站内信和订单留言与之沟通和营销。因此,可以通过邮件营销或发放定向优惠券的方式来触达客户并促成转化。相对于邮件营销,定向优惠券的触达和转化效果更好。2. 根据店铺利润和实际情况,对订单价格进行调整,给买家一点折扣。当卖家调整了折扣价格,系统会通知到买家,这样可以提示并促使他们完成对订单的支付,但卖家尽量不要给太大的折扣。3. 可根据自己店铺所售商品的情况,选择合适的时机,一般来说拍下宝贝 10 分钟还未付款的,可联系顾客用核对地址的方式进行隐形催付。在催付时,要善于利用槽点,拉近彼此距离,分析买家的购买欲望强不强烈,最后有的放矢对买家进行催付。4. 卖家要把握好每一个流程,不要让订单停留在未付款上,主动出击让买家能够感受到卖家的热情,也能拉近彼此间的距离。促成订单,增加销量,是每个速卖通卖家都需要做的事情。遇到迟迟不付款的买家,卖家一定要及时催付,否则很有可能就会失去这个订单,如果买家犹豫时间越久,那么成交的几率就会越低。