亚马逊会因卖假货封店？申诉邮件模板来了

关于亚马逊卖仿品假货关店申诉的相关探讨

许多卖家都曾遭遇过因售卖仿品假货而被亚马逊关店的情况，以下是一份申诉成功的模板分享，希望能给大家带来一些启示。

尊敬的卖家支持团队：

今日我收到亚马逊的通知，指出由于出售假冒产品，我的销售权被取消了。我即刻对亚马逊提及的那几个产品展开了查询。作为刚涉足亚马逊销售不久的卖家，我们确实对亚马逊的规则缺乏深入且全面的认知，没有认真细致地去钻研亚马逊的各项规则以及违禁品范围。在亚马逊指出的那些产品当中，我竟然完全不知其中有一个是品牌产品，对此我深感歉意。我已经将亚马逊所指出的这些产品全部删除，并且郑重承诺永远不会再进行销售。通过对我店铺的各项指标以及客户反馈情况进行分析，我认为亚马逊应该能够察觉到我们是一家服务优质且产品质量上乘的卖家。我们从未收到过客户的投诉，也没有任何差评。期望亚马逊能够充分考虑到这一点。

倘若能恢复我的销售权，我后续的销售计划如下：

1. 我会极其认真地研读并深刻理解亚马逊的详尽销售规则以及可销售产品的范畴。

2. 我会仔细检查并核实库存以及我所销售的产品是否存在不符合亚马逊要求的情况，一旦发现，会立刻删除，并且永远不再销售。

3. 我会检查我所有已售出的产品，如果客户反馈任何不满意或者产品问题，我将在 12 小时内全力为他们解决问题。

4. 对于后期准备出售的新产品，如果有任何不确定的信息，我会第一时间向亚马逊咨询，绝不会盲目且随意地进行销售。以上便是我针对此次亚马逊取消我销售权所做出的回应。我衷心希望亚马逊能够再次给予我们一个改过自新的机会。我们将以最大的努力和最认真的态度去开展日后在亚马逊上的销售工作。

最诚挚的问候，店铺名

Dear Amazon seller support,

Thank you for your concern of our account. We received a notification today that our selling privilege has been removed because we sold counterfeit products. We immediately checked the listings. Firstly, we deeply apologize for our ignorance. We are new to Amazon selling and lack a comprehensive understanding of the rules and policies when selling on your platform. Secondly, as stated in the items of Amazon seller performance, we did not know that this product has its own brand. We acknowledge this is our fault. We have removed the listings and promise we won\'t sell it again on Amazon if we do not get the warrant. Please consider our account seller rating and customers\' feedback. We have provided both excellent products and customer service. We have never received a claim or negative feedback. Hope Amazon can take this into account. If you can give us a chance, our plans are as follows:

1. Absolutely, we will thoroughly understand all the policies and rules about selling on your platform.

2. We will check the listings in our account to see if there are any that do not meet your requirements. If so, we will correct it immediately.

3. We will check all the products we\'ve sold. For any complaints or product issues, we will solve them properly within 12 hours in favor of the customers\' rights.

4. If there are any selling questions, we will consult Amazon for help.

Sincerely,

We write this. We will try our best to conduct our sales on Amazon. We believe Amazon will give this issue serious consideration, and for us, there is hope and a new chance!

Look forward to receiving your reply.

Best regards, 店铺名