外贸春节放假通知模板怎么写
1. 外贸春节放假相关准备
在春节放假前,外贸人需为年后订单做些准备,务必要给合作中的客户发邮件告知公司放假安排。尽管很多国外客户知晓春节放假,但对具体时间未必清楚,且若春节期间客户有采购计划,提前告知进度可做好年前与年后工作的衔接。
对于正在跟进的客户,要在放假前告知合作进度,让客户有心理准备,尤其要告知应急联系方式,以便假期有突发情况时能随时联系。
2. 邮件模板示例
模板一:通知客户放假时间
Dear XXX:
We would like to express our gratitude for your consistent support.
Kindly note that our company will be closed from XXX to XXX to observe the Chinese traditional festival, Spring Festival.
Any orders will be accepted but not processed until XXX, the first business day after the Spring Festival. Sorry for any inconvenience.
Thanks & Best regards,
XXX
Company Name
Tel: +86-XXXXXX
模板二:建议客户提前下单
Dear XXX,
Please be aware that we will start our holiday for Chinese New Year from XXX to XXX. We suggest you place orders in advance, and we can arrange the pre-production process accordingly.
Kindly contact our sales representative for any issues during this period. Sorry for the inconvenience!
Best regards,
XXX
Company Name
Tel: +86-XXXXXXX
模板三:引导客户尽快下单
Dear XXX,
We are pleased to inform you that our Chinese New Year holiday commences from XXX to XXX. All the orders placed after XXX will be processed after we return from the holiday.
Hence our office and warehouse are closed during the above-mentioned period.
Should you require any orders in the near future and/or need any assistance.
Please feel free to contact us before our long holiday so that we can work for you in advance.
Happy New Year to you and your family!
Thanks & Best regards,
XXX
Company Name
Tel: +86-XXXXXXX
模板四:提醒客户耐心等待包裹处理
Dear valued customer,
In light of the approaching Chinese New Year,
I would like to kindly remind you that the package will be delayed during this time. Due to the New Year\'s holiday, the number of shipping packages is greatly increasing, while the post office and customs will have a holiday off during this time, which directly affects the handling time.
We appreciate your understanding and patience. You are also welcome to contact us about more solutions.
Yours Sincerely,
XXX
Company Name
Tel: +86-XXXXXXX
模板五:催老客户在放假前付款
Dear XXX,
Thank you for being our customer. We are extremely grateful for your continued patronage and always cherish loyal customers like you.
As you know the goods are ready for shipment, and we are worried about the freight rates rising towards the CNY Holiday, please expedite the payment so we can proceed.
Yours Sincerely,
XXX
Company Name
Tel: +86-XXXXXXX
3. 自动回复设置
Some new customers may not be clear about the Spring Festival holiday time. If they send inquiries or other mails and we don\'t give them any message, the customer experience will be very poor. Therefore, foreign traders can set a special automatic reply in the mailbox for this.
1. Your mail is well received. Our CNY Holidays last from XXX to XXX. I will get back to you once I come back to work. For anything urgent, please text me on WeChat, WhatsApp or simply call me.
2. Please be informed that our office will be closed from XXX to XXX for the Chinese New Year Holiday. The business will resume from XXX. If you have any urgent support issue during holidays, please contact me at WhatsApp. Thanks for your kind understanding.
The above templates can be used as a reference for everyone.