全亚马逊卖家都惊呆了!关键词搜索潜规则!?
不知道小伙伴们还记不记得,前阵子 BQool 刚发了一篇关于 Search Term 的操作技巧,还没看过的小伙伴可以参考以下连结:
现在 BQool 又发现 Search Term 的潜规则啦,亚马逊没告诉你的!开头就先来个小编总结,就是你的关键词是越精越好,不要滥竽充数的。概念类似 Bullet Points。
亚马逊 Bullet Points 规则改变!字数大幅调降!
大家都知道,Search Terms 每一行有 1000 字元空间可以填写,大家也都知道每一行只填一个单词肯定不行的,太浪费空间了!但是到底怎麽样填写才是最有效地利用空间?需要填满填好吗?以下内容路过千万不要错过,跟着 BQool 比酷尔一起掀开亚马逊运算系统的神秘面纱!
很多人都知道亚马逊不可能将 Search Terms 填满的 5000 字元(大约 800个单词)都编入关键词索引范围,但卖家们为了利用空间,还是会尽量的填好填满。亚马逊最多会采用多少个字呢?一直以来在卖家社群都是谣传亚马逊最多采用 250个字元(大约 40个单词),但一直尚未被亚马逊官方证实。
最近这个传言已经被亚马逊官方证实了!以下这封电邮是一位亚马逊卖家收到来自亚马客服的官方回应(Amazon Customer Support),BQool 比酷尔仅翻译重点的地方给大家,不重要的自己看看呗~
Dear Seller,
Thank you for writing back to us and letting us know that the issue has been fixed when the keywords are shortened to no more than 250 characters.
Please be informed that I have contacted our concerned team and received a response stating that as the Search team is constantly working to improve the relevance of search results for our customers. This help our sellers too, since we can remove non-relevant products and let sellers compete with smaller result sets of only relevant items.
关键词搜索团队一直致力于提高搜索词和搜索结果的相关性给买家。这个对卖家也是有帮助的,因为亚马逊可以移除毫无相关性的商品,让卖家可以只跟比较准确相关性的商品竞争。
Our concerned team is running a project on this to help optimize our approach, and have not yet finalized any communication, but that is still in progress.
As of now this is working as designed, the system ignores any generic keywords over 250 bytes for all the categories including health and personal and beauty. In addition, we were also informed that our system do not do partial matching of Generic Keywords fields and it is unlikely that anyone will search for paragraphs of keywords in their entirety.
所有商品类别包含了(Health and Personal)和(Beauty)类别,如果你的关键词(Generic Keywords)超过 250个字元,系统会忽略超过的部份。另外,由于一般搜索并不会输入长篇大论的关键词(Paragraphs of Keywords),所以在一般关键词(Generic Keywords)的部份系统也不会做部份批配(Partial Matching),而是做精准批配。
AS per the help seller can put 1000 characters but our system can index only 250 characters at maximum.
Please know that we currently do not have an option of indexing the keywords to more than 250 characters. I apologize if this policy doesn’t meet your business needs.
虽然现在 Search Term 每行可以填入 1000个字元,但系统最多只能把 250个字元编入索引范围。非常抱歉,我们现在没有办法索引超过 250个字元。
剩下的比较官腔,在说明此位卖家提出需要索引超过250个字元的需求,但被亚马逊拒绝的故事,大家自己看看:
I do understand that this may help you for better buyer experience. However, at this time, this feature is not available for our sellers.
As to make sure that you are heard, I have passed your message to the Business team as a feedback, so they are aware of your interest.
As we continue to improve both our platform and our service, input from Sellers like you is valuable. I truly appreciate your suggestion as this is a great input for Amazon to work upon and this can actually be of great help to Sellers as well as Buyers.
If there are changes pertaining to this, Sellers will be notified via Seller Central. We encourage you to keep checking, as functionality is often refined over time.
We strive to make your selling experience on Amazon as eventful as possible and therefore we are willing to extend any help that you may need at any time.
I personally wish I was able to do a lot more in this regard however, as the Policies are determined by our Business team we at Seller Support would not be able to influence those decisions.
We wish you great success in your future endeavors. Have a wonderful day!
最多只能匹配 250字元的意义和目的
现在看起来是亚马逊只会批配前 250个字元,并不是所有填写空间的 5000个字元。五行的 Search Term 都是套用这个潜规则的。
这次的更新有几个重点:
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一般关键词(Generic Keywords)会标准化,同一个关键词的大小写和复数形态都是多余的,不应该被填入。
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Search Term 不用填写在标题(Title),商品描述(Description),主题关键词(Subject Keywords)已经有的字词。
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亚马逊将忽略超过 250个字元的部份,适用于所有商品类别。
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由于一般搜索并不会输入长篇大论的关键词(Paragraphs of Keywords),所以在一般关键词(Generic Keywords)的部份系统也不会继续做部份批配(Partial Matching),而是做精准批配。
这表示卖家要更清楚地知道到自己商品页面有哪些字词,来避免关键词填写的重复导致浪费。250个字元差不多是 40个单词左右,并不是非常多的数量,要如何在自然搜索中脱颖而出,善用空间将会是一大课题。
如何知道某个关键词是否有在自己商品索引范围内
手动 ASIN 反查法(Reverse ASIN Lookup)
以这个 ASIN :B014Q8IYFO 为范例,不知道 ASIN 的伙伴们可以在商品地址中找到 10码的 ASIN 码。
https://www.amazon.com/GranKitchen-Apple-Slicer-Cutter-Divider/dp/B014Q8IYFO/ref=sr_1_12?s=home-garden&ie=UTF8&qid=1497246304&sr=1-12&keywords=apple+slicer
接着到亚马逊的搜索页面,输入 ASIN 在加上"+"和"关键词",来确认这个商品索引范围是否包含这个输入的关键词。例如想要知道一个苹果切片器(Apple Slicer)是否有包含"Slicer"这个关键词可以在搜索栏输入"B014Q8IYFO+slicer",如下图搜索结果有这个商品表示这个 B014Q8IYFO 商品索引范围有包含"Slicer"这个关键词。
这代表你的 ASIN 跟这个关键字,有被亚马逊索引!恭喜!
如果输入的关键词不再索引范围内,就不会有搜索结果。例如用一样的商品(ASIN),换个关键词来测试,在搜索栏输入"B014Q8IYFO+manzana"(manzana 是苹果的西班牙文),可以看到下图搜索结果是查询不到任何商品的。
显示为:Your search "B014Q8IYFO+manzana" did not match any products,表示这个 B014Q8IYFO 商品中并不包含"manzana"这个字词。
这个方法可以用在亚马逊任何商品上,只能帮助你确认自己或竞争对手的商品索引范围内是否含有某些特定的关键词,并没有办法产出新的关键词给你。
对于这个说法,有卖家测试了发现是有限制的没错,例如此位卖家测试大概是 280个字元被编入索引范围。
有人当你的 Search Term 填入超过 250个字元(不包含空白格),Bullet points 的字词会被屏蔽,此为卖家就是利用 ASIN +"关键词"的方法实验,发现在 Search Term 填写太多会造成 Bullet points 的字词被屏蔽, Bullet points 的字词不再是此 ASIN 的关键词。
有人试了说索引范围可以超过 250个字元,此为卖家填满了 5000个字元,表示有 80~85% 都有被索引到。
对于这个说法,目前是众说纷纭的状况,各位卖家可以试试自己的 Listing ,欢迎在此篇留言和大家分享你的实验结果!
小编总结
这样的更新不管是对卖家,买家或是亚马逊都是有好的影响,可以让搜索结果的相关性提高,在搜索结果中尽量的减少不相关商品的出现。对于卖家来说,最大的课题是要花更多的时间优化关键词,包括了自然搜索和付费广告的关键词,让关键词越精准越好。依照亚马逊搜索引擎的规则,好的关键词应该是要展现量低(Impressions)但转化率要高(Conversions),小伙伴们可以挑选几个商品,试试关键词优化,再看看报表上的关键词表现有没有好转。